東京力車

03-5830-8845
お電話 9:00〜18:00まで

FAQ

  • How many people can ride in one rickshaw?
    Maximum occupancy is 2 adults. Children under elementary school age are not included as adults. If it is determined that there are no safety issues, up to one child per adult can ride for free.
    (2 adults + 2 children = 4 people maximum)
  • Do you support foreign languages?
    There are rickshaw drivers who can speak English, Chinese, Korean, etc. Please contact us in advance.
    (In some cases, we may not be able to meet your request.)
  • Can you pick me up at my desired location?
    We can pick you up at your desired location, so please let us know when you make a reservation.

    However, please note that we may not be able to meet your request under the following circumstances.
    ・If it is difficult to pick up on time due to congestion during the busy season
  • Can I specify the departure/arrival location?
    You can specify the departure point and route by yourself.
    The route is just an example, so we are adjusting the route according to each customer's wishes. If there is no particular request, the rickshaw driver will suggest a recommended route.
    In addition, the arrival place is limited to the range that can be reached within the reserved time. Unless otherwise requested, we will return to the starting point.
  • Are there any additional charges?
    Even if there is a delay due to traffic congestion or traffic lights, please be assured that you will not be charged for overtime.
  • Is it possible to extend?
    Please note that we may not be able to meet your request if there are other reservations.
  • What time are you open?
    Rickshaws are open from 9:00 to sunset (depending on the season).
    However, it will change depending on the weather.
    Online reservations are available 24 hours a day, and telephone inquiries are available from 9:00 to 18:00.
  • Do you have regular holidays?
    We are open all year round. (If driving is judged to be dangerous due to storms, typhoons, etc., we may close or shorten business hours.)
  • How do I pay?
    You can pay by cash or credit card.
  • Can I ride in the rain?
    The rickshaw has a hood (roof) that can be used to enclose the area, leaving the front open to the customer.
    We have prepared a rain cover, so you don't have to worry about getting wet.
    However, if there is a strong wind with the rain, it may come into your seat like a mist.
  • Are rickshaws covered by insurance?
    Yes,the rickshaws are covered by insurance.
    We are driving with safety first, waiting for you with a perfect system, including daily maintenance, so that everyone can enjoy the ride with peace of mind.